Privacy Policy
Last Updated: August 11, 2026 ยท Effective Date: August 11, 2026
Introduction
bitmcq (including TradeOS) is operated by Mcquant Investment Limited. This Privacy Policy explains how we collect, use, store, and protect information when we provide our website, market data tools, and related services.
This policy applies to www.bitmcq.com, TradeOS, and related online services.
Information We Collect
We collect information that is reasonably necessary to provide and protect the service, including:
- Contact information you provide when you email us or request support.
- Account information if you use features that require an account.
- Device, browser, network, and usage logs used for security, troubleshooting, and service improvement.
How We Use Information
- Provide, maintain, and improve the service.
- Respond to support and privacy requests.
- Authenticate users and protect accounts where account features are used.
- Monitor security, detect abuse, and troubleshoot issues.
- Comply with applicable legal obligations.
Sharing
We do not sell personal information. We may share information with service providers that help us operate the service, or when required by applicable law. Service providers are expected to protect information consistently with this policy.
Retention and Deletion
We retain information only as long as reasonably necessary for the purposes described in this policy. You may request access, correction, or deletion of your personal information by contacting us.
Security
We use reasonable technical and organizational measures such as HTTPS/TLS, access controls, and logging. No method of transmission or storage is completely secure.
Cookies
Our website uses only essential cookies or local storage needed for basic functionality, such as remembering language preferences. We do not use third-party advertising or behavioral tracking cookies.
Children
The service is intended for users who are at least 18 years old. If you believe we have collected information from a minor, contact us promptly.
Contact
- Data Controller: Mcquant Investment Limited
- Email: contact@bitmcq.com
- Website: www.bitmcq.com